Customer needs to carry the product to the nearby Authorized Service Center to get the product repaired or inspected.
Within warranty period, Panasonic Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.
1 Year Manufacturer Warranty
Covered In Warranty
Parts and Labor
Not Covered In Warranty
Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty does not extend to cabinets, knobs, labels, or any accessories. Warranty does not cover the risk to the product caused by accident, lightening, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Panasonics control.
In steam irons, if the soleplate is not hot enough, water can seep out from the holes in it. This is not a defect.